Sitzmark Chalet Inn                American Owned & Operated
  • All rooms non-smoking.
  • No pets.
  • 1st night charged at time of booking.
  • Office hours: 9 a.m. - 9 p.m.
  • Quiet hours: 9 p.m. - 8 a.m.
  • Check-in: 2 p.m. - 9 p.m.
  • Check-out: 11 a.m.
  • See Cancellation Policies on Home Page. 

Your Home Away From Home...

Welcome to the Sitzmark Chalet where every guest is treated with a friendly smile and personal service.  We offer reasonable rates while providing clean, cozy, nicely appointed rooms. 
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The Sitzmark Chalet Inn is nestled under the tall pines in Ruidoso, New Mexico.  Our charming 17 room inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way.  Our classic regard to detail and customer service is something that you just can't acquire in today's chain lodging atmosphere.


We offer a range of accommodations suited to every budget and are located in the heart of Ruidoso close to restaurants, shopping, and night life. With our wonderful central location,  you are close to all of the best vacation activities in the area.


Each personalized, non-smoking, pet free room at the Sitzmark Chalet features a handmade pine headboard, warm color schemes, and a feeling of home- those touches that lend to an atmosphere of personal attentiveness.  Rooms  also include  a 32" LCD TV, air conditioner,  microwave, coffeepot, refrigerator,  Cable TV, in-room phones, and free wifi. There are gas grills in the courtyard available for guest use, along with porch swings and picnic tables.  Relax in our unique whiskey barrel steam sauna after your mountain activities!  Each day we offer homemade muffins from 7:30 a.m. to 9:30 a.m. in the foyer! 


Ruidoso has just what you are looking for no matter what time of the year: fun winter skiing, horse-racing all summer, fall hiking, or a spring round of golf.


We are seasoned just right!!  Book your reservation today by calling  800.658.9694. 

Please see Cancellation Policy below. 

CHECK-IN TIME:  2:00 p.m. – 9:00 p.m. If arriving after check in hours please contact the office by calling 575.257.4140 between 9 a.m. and 9 p.m. to make arrangements.  Please note that the office closes at 9:00 p.m. and the telephone is not answered after that time. Early check-in is subject to room availability on the relevant day to be reconfirmed with the front office staff.

CHECK-OUT TIME: 11:00 a.m. Late check-out fees will apply if a guest should leave past 11:00 a.m. 

RESERVATIONS GUARANTEED BY A VALID CREDIT CARD:  1 night per room deposit plus taxes are charged to guest's credit card when making a reservation. The balance is charged to the same credit card 48 hours prior to arrival date at 2:00 p.m. for non–peak season, non-spring break, non-special events, non-group, and non-holiday reservations. Please confirm with property dates for Peak Season, Special Event, Spring Break and Holiday dates. Reservations for Peak Season, Spring Break, Special Events, Group and Holiday Reservations will be charged to guest's credit card 14 days prior to arrival. For reservations made within 48 hours of arrival payment will be taken in full at the time of booking.

CANCELLATION POLICY (Non Peak Season): for non–peak season, non-spring break, non-special events, non-group, and non-holiday reservations please notify the office of any cancellation or modification of the booking by 2:00 p.m. 48 hours before arrival for  a full refund minus a $20 cancellation fee. Please confirm with us on dates for Peak Season, Special Event, Spring Break and Holiday dates. ANY RESERVATIONS MADE THROUGH BOOKING.COM, EXPEDIA, HOTELS.COM OR ANY OTHER THIRD PARTY MUST BE CANCELLED DIRECTLY WITH THAT BOOKING AGENCY.  SAME CANCELLATION POLICIES APPLY.

 CANCELLATION POLICY (Peak Season): for peak season, group bookings (2 or more rooms), special events, spring break, and holiday bookings please notify us of any cancellation or modification of reservations by 2 p.m. 14 days prior to the reservation arrival date for a full refund minus a $20 cancellation fee.  Please confirm with the office for applicable dates. 

NO SHOW: No refund.  

NO PETS: Licensed service dogs are allowed.

NO SMOKING OF ANY KIND:  $250 fine for smoking in guest rooms.

QUIET HOURS: 10 p.m. - 8 a.m.  Please respect quiet hours throughout the property.